FREE HOA MARKETING VIDEO TIP

Google Business Profile Is Adding the Wrong Services—Here’s How to Fix It

John Leutermann
1 Minute

About This Video Tip

Did you know Google can automatically add services to your Google Business Profile without notifying you?

Those changes may confuse Google about what your HOA management company actually does and could impact your local visibility.

Google may be automatically adding services to your Google Business Profile—and you may not even know it’s happening.

In this quick video, John Leutermann, President of Big Rock Marketing, explains why HOA management companies should review their Google Business Profile services every month.

Google can pull information from:

• Your website
• Third-party websites
• Directory listings
• Business descriptions

Sometimes those automated additions aren’t accurate.

For example:

• Landscaping
• Lawn care
• Background checks
• HR-related services

While these terms may appear somewhere on your website, they aren’t the services your HOA management company is trying to rank for.

If Google associates your profile with unrelated services, it may weaken its understanding of your business and reduce your visibility for HOA management searches.

The solution is simple:

✔ Review your services regularly
✔ Remove inaccurate services
✔ Keep your profile focused on HOA management
✔ Make sure your categories and descriptions accurately reflect your business

A monthly review can help keep your Google Business Profile aligned with the services you actually want prospective HOA boards to find.

Featured Presenter

Meet Your Presenter

John Leutermann

PRESIDENT, BIG ROCK MARKETING

John Leutermann is President of Big Rock Marketing. He helps HOA and community association management companies generate more board-member leads through SEO, AI search optimization, Google Business Profile strategy, websites, and digital marketing.

Edited Video Transcript

Regularly Review the Services Google Adds to Your Business Profile

One of the most overlooked aspects of managing a Google Business Profile is monitoring the services that Google automatically adds to your listing.

Google continuously analyzes your website and information from third-party sources to better understand your business. Based on what it finds, it may automatically assign additional services to your profile—often without notifying you.

For this reason, it’s a good idea to review your Google Business Profile at least once a month to ensure all listed services accurately represent your business.

While Google’s updates are well-intentioned, they aren’t always accurate.

For example, if your website mentions that your company oversees landscaping contracts, Google may incorrectly associate your business with landscaping or lawn care services. Likewise, if your careers page explains that applicants must complete a background check, Google may mistakenly add background checks as one of your services.

Although these additions may seem harmless, they can create confusion about what your company actually does.

Google uses your listed services to understand your business and determine which searches are most relevant. If unrelated services begin appearing on your profile, they can dilute your relevance for important searches such as HOA management, condominium management, or community association management.

To avoid this, make it part of your monthly marketing routine to:

  • Review all services listed on your Google Business Profile.
  • Remove any services that don’t accurately reflect your business.
  • Verify that your primary HOA management services are still listed.
  • Check for any unexpected changes Google may have made automatically.

Keeping your service listings accurate helps Google better understand your company, improves your local search relevance, and ensures prospective HOA boards receive a clear picture of the services you actually provide.

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